Privacy Policy

1. Introduction

Welcome to Aruca Retail Plus ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our retail billing and business management software and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the software or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register for the software, express an interest in obtaining information about us or our products and services, when you participate in activities on the software, or otherwise contact us.

2.1 Personal Information

The personal information we collect may include:

• Name and contact information (email address, phone number, business address)
• Business information (business name, type, GST number, etc.)
• Billing information (credit card details, billing address)
• Login credentials (username and password)

2.2 Business Data

When you use our software, we may collect:

• Customer information from your retail business
• Product inventory and sales data
• Transaction records and billing information
• Employee data and user access logs

3. How We Use Your Information

We use personal information collected via our software for a variety of business purposes described below:

• To provide and maintain our service: Including to monitor the usage of our software.
• To manage your account: To manage your registration as a user of the software.
• For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about.
• To manage your requests: To attend and manage your requests to us.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access � You have the right to request copies of your personal data.
• The right to rectification � You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure � You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing � You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing � You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability � You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@arucaretail.com
• By phone: +91 9011591911
• By mail: 27, Varkhandem, Ponda, Northgoa - 403401, Goa, India